Attracting complete strangers on the internet and converting them to
customers is not easy.
There is no lack of content nor advertisements all clamoring for the same consumers’ attention. And consumers aren’t lacking savvy either. They want their attention to be earned, not bought.
Capturing shoppers’ interest with compelling content is step one. But even more important, is what you do with that attention when you have it.
The Fix: Lead Generation Strategy
Step two is lead generation, or attracting and converting members of a
target audience, who have indicated an interest in a company’s services or
products, into potential customers.
So instead of receiving a cold call or email from a business, with a lead generation strategy, a potential prospect will be contacted after they’ve filled out a form online or followed the business on social media.
Working with leads instead of complete strangers is proven to be part of a more effective and successful sales process. Warming up prospects to the point where they’re the ones looking for information from you beats hammering out ads any day.
When customers show an organic interest in your business, they are the ones initiating the relationship making it easier for you to reach out at the right stage in the sales process.
The evolution of a customer looks something like this:
Stranger → Visitor → Lead → Customer → Promoter
Potential customers can find your business through blog posts, social media, and search engines. By creating helpful and valuable content that resolves consumers’ issues, you automatically attract those with an innate need for your products or services.
A lead is identified through data collection. Although there are many ways you can go about collecting information about prospects, the most common methods used are coupons, contests, or content downloads.